Privacy Policy
Privacy Policy
Effective Date: July 16, 2026
Extero Inc. (“Extero,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide when visiting our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
By using our website, you agree to the practices described in this Privacy Policy.
- Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide, including:
- Name
- Company name
- Email address
- Phone number
- Property address
- Billing address
- Service location
- Information regarding your landscaping or snow removal needs
- Any information submitted through contact forms, quote requests, employment applications, or email communications
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referring websites
- Cookie and analytics information
- How We Use Your Information
We use the information we collect to:
- Respond to inquiries
- Prepare estimates and proposals
- Schedule services
- Communicate regarding projects
- Process invoices and payments
- Improve our website and customer experience
- Monitor website performance
- Send company updates or marketing communications (where permitted by law)
- Comply with legal obligations
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember visitor preferences
- Analyze website traffic
- Improve website functionality
- Measure marketing effectiveness
You may disable cookies through your browser settings; however, certain website features may not function properly.
- How We Share Information
We do not sell your personal information.
We may share information with trusted third parties only when necessary to:
- Process payments
- Host or maintain our website
- Provide marketing or analytics services
- Deliver requested services
- Comply with legal requirements
- Protect our legal rights
These third parties are expected to maintain appropriate safeguards for your information.
- Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
- Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to:
- Request access to your information
- Correct inaccurate information
- Request deletion of certain information
- Opt out of certain data sharing or targeted advertising where applicable
- Appeal certain privacy-related decisions
To exercise these rights, please contact us using the information below.
- Third-Party Websites
Our website may contain links to third-party websites. Extero Inc. is not responsible for the privacy practices or content of those websites.
- Children’s Privacy
Our website is intended for business owners, property managers, municipalities, and adults seeking commercial services.
We do not knowingly collect personal information from children under the age of 13.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective immediately upon posting to this page. The “Effective Date” above will indicate when the policy was last revised.
- Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Extero Inc.
Email: info@getextero.com
Phone: 732-716-2300
Mailing Address: 1900 Englishtown Road, Monroe, NJ 08831
- SMS Communications (If Applicable)
If you choose to receive text messages from Extero Inc., we may use your mobile phone number to provide appointment reminders, service updates, weather-related notifications, scheduling changes, and promotional offers.
Message and data rates may apply.
You may opt out of receiving marketing text messages at any time by replying STOP to any message.
- California and Other State Privacy Rights
Residents of certain states, including California, Colorado, Connecticut, New Jersey, Oregon, Texas, and others, may have additional privacy rights under applicable law. Where required, Extero Inc. will honor valid requests concerning access to, correction of, deletion of, or limitations on the processing of personal information in accordance with applicable laws.